At times , servers of your Bank Account send late confirmation due to Security Checks or tech issues at their end. Unfortunately , we have to wait for their confirmation before showing your order as a success.
If order is in rejected status then System has Already Generated the Refund Request and your money will be transferred back to your bank account / payment source.
Refund timelines depend on your Payment Source. Usually its 5-7 working days (excluding Bank Holidays or Public Holidays). Very rarely, few of the banks take more than that.
Food is always very tasty. Delivery is also super fast. However, app can be made more user friendly. My only complaint is that cash back points are not promptly credited. Cash back against my order of 4 April 2025 has not been credited to me so far.